COVID-19 Help and Advice

Coronavirus Support Services for Vulnerable Patients

WHAT HAPPENS IF I NEED AN APPOINTMENT?

We are asking that patients attending the surgery for any appointment should arrive with a face mask or other appropriate covering of the nose and mouth.

At the moment due to the pandemic we are operating a little differently.  We are not booking appointments at the door or over the telephone as usual.  If you feel you need an appointment you should ring the surgery and one of our reception team will ask you some questions before putting you in for a telephone call with the clinician.  The clinician will then call you back and triage your problem before asking you down to see them at the surgery.  

We ask during this time that you come alone to the surgery as we can only have the patients being seen by the clinician in the surgery.  Chaperones or family members will be asked to remain outside whilst you are in the surgery.  

Essential blood tests, dressings and baby vaccinations will be continuing by appointment only.  

Shielded Patients Update To Guidance - July Changes

Do's and Don'ts When Visiting the Surgery

WHAT HAPPENS IF I NEED A PRESCRIPTION?

Our prescription service is now paperless.  If you do not have a designated pharmacy for your prescription to be sent electronically, please contact the surgery.  Prescriptions cannot be collected from the surgery.  We are encouraging patients to sign up to our online service.  All we need is an email address, please ring the surgery for more help and advice.

WHAT HAPPENS IF I HAVE TO HOME ISOLATE?

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation

WHAT HAPPENS IF SOMEONE I LIVE WITH CONTRACTS COVID?

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-for-people-who-live-in-the-same-accommodation-as-the-patient

DIABETES ADVICE FOR COVID

Please note Sick day rules if you were to get ill. Also Diabetes and COVID-19 Key Information can be found here: https://www.england.nhs.uk/london/london-clinical-networks/our-networks/diabetes/diabetes-covid-19-key-information/

HELPLINE SUPPORT FOR OUR ARMED FORCES COMMUNITY

HELP AND SUPPORT ADVICE FOR THE ARMED FORCES

We are unable to provide patients with mask exemption letters. Please click below for more information.

FINDING LIFE MORE CHALLENGING?

Health in Mind have formulated this self help guide for anyone that is finding life a struggle.  Click the link below and have a read.



 
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