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CHRISTMAS CLOSURE

Seaside Medical Centre will be closed Monday 25th December and Tuesday 26th December, for full details see 'opening times'.  If you are in need of medical advice when we are closed then please ring 111.  If you are in need of medical assistance then either visit the Walk in Centre at the Eastbourne Train Station or A&E for emergencies.

BOOK NOW FOR YOUR FREE FLU JAB! 

STARTING SEPTEMBER 2017

Be vaccinated against flu this year!  FREE flu vaccines to all patients that are over 65 years of age.  FREE flu vaccines for patients that are pregnant, suffer from diabetes, have lung problems which include asthma and COPD, heart problems and those that have immunity problems. Some people are at higher risk of serious illness and complications or even death if they catch flu, which is why the Department of Health recommends flu vaccinations for them and why Seaside Medical Centre offers their patients this service.  If you think you meet the criteria or would like to know if you do, then please ring and enquire and book your appointment now! Support your Surgery and book your flu vaccination this year at Seaside Medical Centre.

Flu appointments will be available from Monday 25th September.

DO YOU THINK YOU COULD BE PREGNANT?

We are often asked what you need to do if you think you are pregnant.  The GP no longer tests for pregnancy, the patient needs to buy a pregnancy test from a chemist to determine if they are pregnant.  If you find that you are in fact pregnant you do not need to see the GP to be referred to the Midwife, you can now self refer.  This will enable you to get a faster appointment to see your midwife who can give advice and who will be able to book you in for your first dating scan. 

To make contact with the midwife please visit the website www.esht.nhs.uk/maternity/referral.  Just fill in your details and click submit.  Your Community

CLOSURE!  AUTOMATED PHONE BOOKING SYSTEM

We would like to let our patients know that from Friday 13th October 2017 the Automated Phone Booking System will no longer be available to book and cancel appointments.  We would encourage patients to register for online services.  Online services allows patients to book and cancel appointments as well as order prescriptions.  We apologise for the closure of this service but it was not proving to be cost effective.  To register please ask at reception.

ARE YOUR DETAILS UP TO DATE?

Due to our new computer upgrade and our new Text Reminder Service we need to ensure the contact details we have for our patients are up to date.  It is important that we have the correct telephone numbers including mobile telephone numbers on file.  Please could you either come into the Practice and fill in our contact details slip or telephone the Practice and speak to our Reception Team.  

CQC RATING

Seaside Medical Centre has been given a stamp of approval by inspectors after a visit from the Care Quality Commission in February.  The Practice was found to be good for being caring, effective, safe, well led and responsive.  The CQC team found an open and transparent approach to safety and an effective system in place for reporting and recording significant events.  Risks to patients were assessed and well managed and staff had the skills, knowledge and experience to provide effective care and treatment.  Patients said they were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment. Read the full report HERE.

HOLIDAY VACCINATIONS

We are not a travel clinic and can only offer a limited service to patients that are registered at Seaside Medical Centre.  Patients requiring holiday vaccinations need to complete a holiday vaccination form and submit it to the Practice 4 weeks prior to travelling.  We will not be able to provide vaccinations unless the appropriate time has been allowed.  Patients needing holiday vaccinations urgently need to approach a Travel Clinic.   For more details on this service see Clinics and Services.

For more details on this service see 'Clinics and Services' 

DIABETIC CLINICS 

The Diabetic Clinics are run by Dr Varuna and Nurse Lucy. We do ask that patients that receive a letter regarding their appointments, should ring the Practice and confirm that they are able to attend. ONLINE ACCESS TO YOUR MEDICAL RECORDS - COMING SOON

OPENING HOURS 

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed.  Find out more

REPEAT PRESCRIPTIONS

Due to the increasing workload of the doctors and the change in the computer systems it has been necessary to increase the processing time of prescription requests.  Please allow 3 FULL WORKING DAYS (excluding weekends and Bank Holidays) for repeat prescriptions, with additional time if it then has to be sent to a chemist. If you require your medication before this time then please make an appointment with the doctor.  Prescription requests can not be taken over the telephone by receptionists or the doctor.  Do you need to re-order your medication? Visit our prescriptions page and complete the online form. You can now sign up to do your prescriptions electronically (EPS).  Doing this means that your prescription is sent to a chemist of your choice electronically, instead of being collected by a chemist collection service.  This saves the patient time and allows the chemist to process the prescription quickly.  See also the important information regarding changes to the collection of prescriptions to comply with the Care Quality Commission.  Find out more

Click here to view information on The Electronic Prescription Service (EPS)

APPOINTMENTS 

Need an appointment? You can phone the practice or make appointments on-line.  We would appreciate if patients cancel appointments that are not required in order to allow others to use them.  Find out more

DISABLED ACCESS 

There is good access for the disabled to all of our consultation rooms, we have a lift to all floors. The surgery has a ramp and wide doors to allow for wheelchair access. If you require help getting through the doors please let us know you are coming so we can assist you.

BREASTFEEDING FACILITY 

The Practice offers the facility to breastfeed in private.  Please ask for assistance at the reception.

CARE FOR THE CARERS DROP-IN CLINIC 

Care for the Carers will be holding a drop-in clinic every 1st and 3rd Tuesday from 9am until 12 noon with the support worker Mark Tolhurst at Seaside Medical Centre.  Mark will be available for help and advice. Care for the Carers Information

CONDUCT WITHIN THE PRACTICE 

We ask that our patients refrain from eating and drinking whilst in the Practice.  All mobile telephones and electronic devices should remain on silent and children should be supervised at all times. 

NHS 111

When the Practice is closed the out of hours service has been replaced with NHS 111.  If you ring the Practice when we are closed and need medical attention a message will be given along with instructions to ring 111.  All calls made to this service from any landline or mobile telephone will be free of charge.  

So for medical care when the Practice is closed please call 111. 

National GP Survey Rankings 2015

Click Here to find out more

FRIENDS AND FAMILY SURVEY - NEW

Click here if you would like to take part in the Friends and Family Test.

FLU CLINICS

Book now for your annual Flu vaccination.

EBOLA ADVICE 

Click here to read the latest advice from Public Health England.

DENTAL HELPLINE 

For further information, please CLICK HERE

STATEMENT OF PURPOSE 

Under the Health and Social Care Act 2008 Seaside Medical Centre is required to provide a statement of purpose to the Care Quality Commission:

CONFIDENTIALITY

All our staff are bound by the same rules of confidentiality as the Doctors and Nurses

CARE QUALITY COMMISSION

The Care Quality Commission has been set up to ensure that a wide range of health and social care services in England are meeting national standards of quality and safety.  All GP Practices will be regulated by the Care Quality Commission from April 2013.  If you would like to contact the CQC on 03000 616161 or at enquires@cqc.org.uk if you would like to share an experience or a concern.

COMMUNITY SERVICES DIRECTORY  

Download Community Services Directory Leaflet Here

NEWSLETTER 

Download our latest Newsletter

OTHER WEBSITES 

To visit patient.co.uk, please Click Here

To visit NHS Choices, please Click Here

TRAVEL HEALTH QUESTIONNAIRE 

To take our Travel Health Questionaire, please Click Here

(Site updated 06/12/2017)
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